The American Dream
My trip home from Redlands earlier this week began with an American Airlines flight from Ontario, CA (ONT) to Dallas/Fort Worth (DFW), followed by a 90-minute layover before the second flight. I was waiting at the gate at ONT before the scheduled departure of 2:25pm, but by 2:15pm, there still was not a single airline employee in sight. I looked the flight up online and saw that there was a delay, but no announcement was ever made at the gate. This was not unlike my trip out to Redlands, where the American flight was delayed by 90 minutes without explanation or apology. I started to get anxious; the flight was now scheduled to land 19 minutes before my next one was due to depart. It didn’t look promising. A phone call to the airlines and a visit to the gate counter indicated that (a) if I missed my connection, the ...continue reading.